EARNING POINTS

How do I become a Destinations member?: You must read and understand the terms and conditions of the program, then complete and sign the application form enclosed in the membership brochure. Then return the completed form to any Air Niugini office. Or you can apply for membership online at www.destinations.com.pg
How do I earn points?: Each time you fly with Air Niugini you will receive one Destinations Point for each kina spent (unless otherwise specified by Air Niugini). You keep and accumulate points and redeem them later for valid flights.
Is it possible to earn points on an unused ticket?: No. Points are only earned and accrued once the flight is taken.
What about the tax, fees and surcharges I pay on the air ticket, do I receive points for that?: No. There are also other conditions. For instance you cannot receive points for travel that is non-valid under the Terms and Conditions of the Destinations program.
Can anyone join?: Yes, provided you are over 18. Only individuals can join, not companies or trusts. For those under 18, there is family Membership available however the designated Family Head and the secondary Family Head both must be at least 18 years of age.
I do not fly that much, will I benefit?: The purpose of Destinations is to reward loyal Air Niugini customers, so if you don’t fly much then you are unlikely to benefit. However if there are members of your immediate family that fly a few times a year, there may be a benefit in having a family membership.
I am also a Qantas Frequent Flyer, will that be affected?: You can remain a Qantas Frequent Flyer, however when you book a flight you must nominate which account you want credited with the points. Please note that Air Niugini’s Destinations loyalty program and Qantas Frequent Flyer have different terms and conditions. The important thing is that you now have a choice.

REDEEMING POINTS

When you redeem points for a flight it is called a Destinations reward flight. The amount of points needed for any one-way reward flight is listed on the back of the terms and conditions in the membership brochure.

How many points do I need?
Can I redeem Destinations reward flights on any flight, at any time?: You may find it difficult to get a Destinations reward flight during peak periods such as Christmas because that’s when flights tend to get fully booked, very quickly. Destinations Reward flights are subject to availability.
Can I fly anywhere on a Destinations reward flight?: Yes, provided it is with Air Niugini on any Air Niugini route.
If you choose to fly to Australia or Singapore, or other international destinations you will, of course need to have the relevant travel documentation (passport, visa etc) before you get ticketed for your Destinations reward flight.
Do I earn points for traveling on a Destinations rewards flight?: No, flights booked using your Destinations points are not eligible for points accrual.
Can I convert my points to cash?: No.
How do I know how many points I have earned?: As soon as the service is available you can either log onto the web-site
www.destinations.com.pg and follow the prompts, or you can have one monthly statement printed at any Air Niugini office after the first day of each month. Air Niugini is also exploring the possibility of members being able to check their balance by mobile phone text-request.
Can I transfer my points to another person’s account?: No. However points can be transferred within a Family Membership account, but only to nominated members within the Family Membership.
Can I use points to pay tax, fees and surcharges on flights?: No. Taxes, fees and surcharges must be paid in cash at the time of ticketing.
I am an Air Niugini Executive Club member, do I need to join the Loyalty Program?: Executive Club members will automatically become members of Destinations Loyalty Program. However Executive Club members are required to complete the Destinations membership application form.
If I do not have enough points for a Destinations reward flight can I top-up my points by paying cash?: Yes, you can purchase additional points with cash and use these together with any points earned to redeem award flights. For more information see Section 10 in the Terms and Conditions.